The health and safety of our clients and colleagues continue to be our top priority.
In view of the difficult circumstances we are currently in, I wanted to assure you that we have increased our hygiene measures (in accordance with the UK government guidelines).

We are making some practical changes in order to protect the wellbeing of our clients and our colleagues including:

• Increased hand washing and carrying hand sanitisers.
• Home working and no use of public transport by employees.
• Daily cleaning of our office.

We continue to be committed to our 24/7 service and otherwise, it is business as usual.

With respect to home visits for our surveys, reports and valuations, we are wearing gloves on each visit and are taking extra care with handwashing. If anyone would like any further mitigations on a property visit, we will work with you to put this into effect.
 
We have always provided our reports by electronic means and will continue to do so. Hard copies are always an option.

We would also request that you keep us informed of any personal circumstances as to limit at risk contacts.

I will update you all again if we have further substantial updates, but please do contact us if you have any concerns about your specific circumstances.

I would like to thank you for your understanding and patience for your cooperation as we work together during this difficult time.